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PRIVACY POLICY

Last updated: September 1, 2026

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1. WHO WE ARE

This Privacy Policy explains how DeltaBra collects, uses, and protects your personal information when you visit our website or place an order with us.

DeltaBra is operated by Kleding Albasheer, a sole proprietorship (Eenmanszaak) registered in the Netherlands under KvK number 42049315, with its registered address at Dross Kampsstraat 4, 6171JP Stein, The Netherlands. Kleding Albasheer is the data controller responsible for your personal information. 

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at info@deltabra.com.

2. WHAT INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following information:

  • Name, delivery address, and billing address

  • Email address and telephone number

  • Order details, including products purchased and payment confirmation

  • Communications you send to us by email or contact forms

  • Technical information such as IP address, browser type, device information, and website usage data

We do not knowingly collect information from children, and our website is not intended for individuals under the age of 16.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • Processing and delivering your orders

  • Arranging payments through our payment service providers

  • Providing customer support and responding to inquiries

  • Processing returns and refunds

  • Complying with legal, tax, and accounting obligations

  • Improving and maintaining our website and services

  • Preventing fraud, abuse, and unauthorized transactions

  • Protecting our business and customers

We process personal data on the following legal bases:

  • Performance of a contract with you

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent, where required by law

We do not sell your personal information to third parties.

4. WHO WE SHARE YOUR INFORMATION WITH

To operate our business and fulfill orders, we may share personal information with:

  • Shipping and delivery providers

  • Payment processing providers

  • Website hosting and technology service providers

  • Customer service and administrative support providers

  • Government authorities, regulators, or law enforcement agencies when legally required

These service providers only receive the information necessary to perform their services and are required to protect your data appropriately.

5. COOKIES

Our website uses cookies and similar technologies.

Cookies help us:

  • Operate our website properly

  • Remember shopping cart contents

  • Improve website performance

  • Understand how visitors use our website

  • Improve user experience

Where required by law, non-essential cookies will only be placed after obtaining your consent.

You may manage or delete cookies through your browser settings at any time.

6. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

Order records, invoices, and related financial information are generally retained for a minimum of 7 years to comply with Dutch tax and accounting obligations.

Customer support communications and other records are retained only for as long as reasonably necessary to manage our business and legal obligations.

7. WHERE YOUR INFORMATION IS PROCESSED

Your personal information is generally processed within the European Economic Area (EEA).

Where we use service providers located outside the EEA, we ensure that appropriate safeguards are in place, including approved contractual protections and other measures required under the General Data Protection Regulation (GDPR).

8. YOUR RIGHTS

Under the GDPR, you have the following rights:

  • Right to access your personal information

  • Right to correct inaccurate information

  • Right to request deletion of your personal information

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent where processing is based on consent

To exercise any of your rights, please contact:

info@deltabra.com

We will respond within the time periods required by applicable law.

If you are dissatisfied with how we handle your personal information, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. DATA SECURITY

We take appropriate technical and organizational measures to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

Although no method of transmission or storage is completely secure, we work continuously to maintain appropriate levels of data security.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date.

The version published on the website at the time of your visit or purchase is the version that applies.

11. CONTACT

Kleding Albasheer (trading as DeltaBra)
Dross Kampsstraat 4
6171JP Stein
The Netherlands

KvK Number: 42049315
Email: info@deltabra.com

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